Shipping & Delivery
At Combat Shop, we aim to provide a smooth and efficient shipping experience for our customers.
Shipping Destinations
We ship all over Australia and some International locations.
Order Processing
Orders placed online will be processed and shipping within 2 business days. Order processing and delivery are conducted during business hours (10 AM - 5 PM) Monday to Friday, excluding public holidays.
Shipping Costs
- Standard Shipping: Costs are calculated automatically based on the size, weight, and destination of your order. To view the cost, add items to your cart and enter your postcode.
- Heavy Items: Items over 20kg will incur additional shipping fees due to logistical costs. These fees will be calculated before checkout and range from $99 to $299 depending on your location, with an extra $50 for items over 40kg. Express Shipping is not available for heavy items.
- Express Shipping: Costs are calculated automatically based on the size, weight, and destination of your order. To view the cost, add items to your cart and enter your postcode.
Delivery Carriers & Times
We use Australia Post, Star Track, and Couriers Please for our deliveries. For estimated delivery times, you can use the Australia Post Delivery Date Calculator by entering our location (Tullamarine, VIC 3043) and your postcode.
Order Tracking
Once your order is dispatched, you will receive an email with a tracking link. You can also log into your account on our website to view and track your order.
Important Information
- Orders placed after 2 PM will be processed the next business day.
- Delivery times are based on business days and do not include public holidays.
- In rare cases of stock discrepancies, we will contact you as soon as possible to ensure timely delivery.
- Delivery delays may occur due to unforeseen circumstances with our carriers. Most delayed orders arrive within three business days of the estimated date. If your order is significantly delayed, please contact us for assistance.
International Shipping
- Delivery Times: Overseas orders are shipped with Australia Post Express Courier International, typically delivering within 5 - 14 business days.
- Customs/Duties: International orders may incur customs taxes and/or import and duties fees. These charges are the customer's responsibility and are payable upon delivery. Combat Shop will not pay these charges or mark orders as gifts.
Heavy Items
Certain large products, such as boxing bags and stands, are not available for international shipping at this time. Some boxing bags ship empty and can be filled by the customer. For more information, please contact our customer support team.
Contact Us
For any questions or concerns regarding our shipping policy, please contact us at:
Combat Shop
P: 0487 620 802
E: info@combatshop.com.au